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Course Length: 5 days.

Overview
This course will give students in-depth knowledge of IP QoS requirements, conceptual models using Differentiated Services (DiffServ), Integrated Services (IntServ) and Best Effort (over provisioning), and the implementation of IP QoS on Cisco IOS switch and router platforms. 

The curriculum covers the theory of IP QoS, design issues, and configuration of various QoS mechanisms to facilitate the creation of effective administrative policies providing QoS. Case studies and lab exercises included in the course help students to apply the concepts mastered in individual modules to real-life scenarios. The course also gives students design and usage rules for various advanced IP QoS features and the integration of IP QoS with underlying Layer 2 QoS mechanisms, allowing them to design and implement efficient, optimized, and trouble-free multi-service networks.

After course completion, students are expected to be able to explain the need to implement Quality of Service (QoS) and explain methods for implementing and managing QoS. Students should also be able to identify and describe different models used for ensuring QoS in a network and explain key IP QoS mechanisms used to implement the models. Additionally, students will be able to explain the use of MQC and AutoQoS to implement QoS on the network. Lastly, students will be able to successfully classify and mark network traffic to implement the policy when given a converged network and a policy defining QoS requirements.

Audience
This course is intended for technical engineers responsible for designing, implementing, and/or troubleshooting QoS on a network, and CCIP®, CCVP®, CCIE® and IP Telephony Specialist candidates.

Outline

1. Introduction to IP QoS
2. The Building Blocks of IP QoS
3. Introduction to Modular QoS CLI and Auto QoS 
4. Classification and Marking Module
5. Congestion Management
6. Congestion Aviodance
7. Traffic Policing and Shaping 
8. Link Efficiency Mechanisms
9. QoS Best Practices

Prerequisites
Before attending this course, students should have completed Interconnecting Cisco Networking Devices (ICND) or Cisco Certified Networking Associate (CCNA). The Configuring BGP on Cisco Routers course (BGP) or equivalent is recommended because some BGP background is assumed for the QoS course.